Privacy Policy

Effective Date: May 1, 2025

At OronaEnterprises, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect any personal information you provide when interacting with our website or services.

Introduction

We at OronaEnterprises LLC ("we," "us," "our") respect your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you access our website (oronaenterprises.com), purchase our services, engage with our AI-powered features, or interact with us via email, phone, or social media. It also outlines your rights regarding the information we collect.

Please read this Privacy Policy carefully. We will update the "last updated" date at the top of this policy whenever changes are made. These changes become effective immediately upon publication on our website. By continuing to use and access our services, you agree to any changes made.

Information We Collect

We collect various types of data when you visit oronaenterprises.com, engage with our AI systems, or contact us. This includes:

Personal Data

Personal Data refers to any information that can directly identify you, such as your name, phone number, email address, business address, or other demographic details like your age, gender, or city of residence. By interacting with OronaEnterprises—whether through our website, online forms, booking pages, or any of our digital tools—you voluntarily choose to share this information with us. This may occur when scheduling a consultation, requesting support, signing up for updates, or engaging with our services. While you're never required to provide this information, choosing not to may limit your ability to fully access certain features, services, or communications we offer.

DERIVATIVE DATA

Derivative Data refers to information that is automatically collected by our systems when you visit the OronaEnterprises website or interact with our services. This may include your IP address, browser type, the dates and times you accessed our site, and the specific pages or content you viewed. If you access our services via a mobile device, we may also collect details such as your device type, operating system, country of origin, and other interactions with our platform. Additionally, third-party providers we work with—such as analytics or advertising partners—may collect similar data through tools like cookies, log files, or web beacons. While this data helps us improve your experience and optimize performance, it generally does not identify you personally. For more details on cookies and tracking technologies, please see the relevant section below.

VOICE AND CONVERSATION DATA

When you engage with OronaEnterprises' AI-powered voice agents or text-based assistants, we may collect and process voice recordings, conversation transcripts, and related contextual data. This information helps us deliver the services you’ve requested, enhance the accuracy of our AI systems, and improve your overall experience. Your use of these features constitutes explicit consent to this data collection and processing. You may withdraw your consent at any time by contacting us; however, doing so may limit your access to certain AI-driven tools and support services we offer.

FINANCIAL DATA

Financial Data refers to information related to your chosen payment method, such as credit card or banking details. OronaEnterprises collects limited financial data solely to facilitate your purchase or subscription to our services. However, the majority of your payment information is securely processed and managed by our trusted third-party payment providers, Stripe and PayPal. We do not store full payment details on our servers. For more information on how these providers handle, protect, and use your financial data, please review their respective privacy policies

Stripe: https://stripe.com/privacyPayPal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

PayPal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

SOCIAL NETWORKING DATA

OronaEnterprises may access certain personal information that you’ve made publicly available through social media platforms such as Facebook, Instagram, LinkedIn, Twitter, Snapchat, or other similar networks. This information may include your name, username, location, email address, age, gender, profile photo, and other publicly shared data. If you prefer that we do not access this information, you can manage and adjust your privacy settings directly within the respective social media platforms.

MOBILE DEVICE DATA

If you access the OronaEnterprises website using a mobile device, we may collect certain information about your device, such as its unique device ID, model, manufacturer, and general location data. This helps us optimize your experience and ensure compatibility with our services.

OTHER DATA

From time to time, you may choose to provide additional information in order to participate in a giveaway, contest, or survey hosted by OronaEnterprises. When doing so, you will be clearly prompted, and it will be made explicit that this information is being provided voluntarily in exchange for your participation or entry.

MOBILE APPLICATION INFORMATION

If you connect with OronaEnterprises through a mobile application, we may request access to your device’s geolocation to offer location-based services. We may also ask for permission to access certain features on your device, such as your calendar, camera, contacts, social media accounts, Bluetooth, or storage, to enhance your experience. Additionally, we may send push notifications related to your account or app activity. You can manage or revoke access to any of these permissions at any time by adjusting your device’s settings.

AI TECHNOLOGIES AND DATA PROCESSING

AI-POWERED FEATURES AND SERVICES

At OronaEnterprises, we integrate artificial intelligence (AI) technologies throughout our services to enhance efficiency and customer experience. These technologies include, but are not limited to:

-AI-powered text agents for client communication and support

-AI voice agents that provide automated phone assistance

-AI-driven quality assurance systems to monitor and improve service interactions

-AI tools embedded within our automation, CRM, and scheduling solutions

HOW WE USE AI WITH YOUR DATA

OronaEnterprises’ AI systems may process your personal data for several purposes, including:

-Evaluating customer interactions to enhance service quality

-Automating responses to frequently asked questions

-Delivering personalized suggestions based on your needs

-Monitoring interactions for quality assurance

-Strengthening security and detecting potential fraud

-Filtering and moderating content to maintain a safe and professional environment

AI DATA PROTECTION COMMITMENTS

At OronaEnterprises, we are dedicated to using AI technologies in a responsible and ethical manner. When handling your data through our AI systems, we:

-Do not allow AI to make automated decisions with significant legal or similar consequences without human oversight

-Implement strong technical safeguards to prevent unauthorized access to AI-processed data

-Ensure our AI systems are trained on properly authorized data in accordance with applicable laws-

-Maintain transparency in our AI processes, with appropriate human supervision

-Conduct regular testing and audits to identify and address bias, security risks, and ensure compliance with this privacy policy

-Follow the principle of data minimization, ensuring only the necessary data is processed for each AI function

-Offer you the ability to opt out of AI-based processing whenever possible

VOICE RECORDING AND PROCESSING

When you engage with OronaEnterprises’ AI voice agents:

-Voice recordings are processed to fulfill your request and may be retained for quality assurance, training, and service enhancement

-You will be notified when voice recording begins and will have the option to opt out

-Voice data may be transcribed into text for additional processing

-We apply strict security measures to safeguard all voice-related data

-You may request deletion of your voice recordings at any time by contacting [email protected]

HOW WE USE YOUR INFORMATION

The information you provide helps OronaEnterprises deliver the services and support you expect, including access to our website, AI-driven features, automation tools, and customer service. It allows us to fulfill our obligations to you, personalize your experience with our brand, and offer relevant solutions that may benefit your business. While we may transmit some of your data to trusted third-party processors, any direct processing we perform is done to support our legitimate business interests—such as enabling purchases, communications, and use of our AI-powered systems.

We may use your information for the following purposes:

-Set up and manage your account

-Deliver the services or features you’ve requested or purchased

-Communicate with you regarding support or updates

-Process payments or issue refunds

-Inform you about new services, tools, or offers that align with your business needs

-Engage with you through social media platforms

-Share newsletters, alerts, or important business updates

-Provide relevant advertising or promotional content

-Request feedback to improve our services

-Notify you about changes to our offerings or policies

-Resolve technical issues or disputes

-Manage promotional contests or giveaways

-Customize your experience on our website or tools

-Generate anonymized data for internal analysis or third-party insight

-Comply with legal obligations or law enforcement requests

-Detect and prevent fraud or security risks

-Monitor and analyze usage trends to optimize our services

-Continuously train and refine our AI systems

-Offer AI-powered customer service and business solutions

-Conduct internal quality assurance to ensure service excellence

WHEN DO WE COLLECT INFORMATION?

OronaEnterprises collects information from you when you subscribe to our newsletter, complete a form, submit details on our website, make a purchase, interact with our AI-powered tools or voice agents, or engage with our customer support team.

HOW DO WE PROTECT VISITOR INFORMATION?

At OronaEnterprises, your personal information is stored within secure networks and is accessible only by a limited number of authorized personnel who are required to maintain strict confidentiality. Any sensitive or payment-related information you provide is encrypted using Secure Socket Layer (SSL) technology to ensure protection during transmission.

We use a variety of security protocols to safeguard your data whenever it is entered, submitted, or accessed. All payment transactions are processed securely through trusted third-party gateways and are never stored or handled directly on our servers.

For data processed through our AI systems, we implement enhanced security measures, including:

-Encrypted storage of voice recordings and interaction transcripts

-Strict access controls limiting who can view or manage AI-related data

-Routine security audits and vulnerability assessments of our AI systems

-Use of data anonymization when appropriate

-Regular deletion of AI training and processing data once it is no longer required

DATA SHARING COMMITMENT

WE DO NOT SELL YOUR DATA

OronaEnterprises does not sell, trade, or share your personally identifiable information with outside parties for marketing or promotional purposes. We will never sell, exchange, transfer, or disclose your information to any other company without your explicit consent, except when necessary to deliver the services or products you have requested.

LIMITED SHARING WITH SERVICE PROVIDERS

OronaEnterprises may share your information with trusted third-party partners who help us operate our website, deliver services, process payments, or provide customer support—only under strict confidentiality agreements. These partners include:

-Payment processors (Stripe and PayPal) – used solely to securely process your transactions

-Email service providers – used only to send communications you have consented to receive

-Website hosting providers – used to host and maintain our website and content

-SMS message aggregators and delivery services – used exclusively to send you messages you have opted into

-GoHighLevel CRM platform – used for managing customer relationships and automation (see specific terms below)

-AI technology partners – used to power our voice agents, automation systems, and support tools

-Cloud storage providers – used to securely store and manage data processed through our systems

All third-party providers are required to protect your data and may only use it for the specific purposes outlined above.

AI SERVICE PROVIDER LIMITATIONS

When OronaEnterprises partners with third-party AI service providers, we enforce strict limitations to protect your data:

-Providers may only use your data for the specific purposes outlined in our agreement

-They are required to implement robust technical and organizational safeguards

-They are prohibited from using your data to train their AI models for any other purposes without your explicit consent

-They must comply with all relevant data protection laws and industry regulations

-They are obligated to immediately report any data breaches or unauthorized access

-Upon termination of services, they must securely delete or return all personal data in their possession

Important Note About SMS Data: All opt-in data and consent information related to text messaging will remain confidential and will not be shared with third parties—except for the aggregators and service providers essential to delivering our SMS communications. Your mobile number and related information will never be used or shared for marketing or promotional purposes by OronaEnterprises or its partners.

WHITE-LABELED CRM SERVICES

White-Labeled CRM Services Notice:

OronaEnterprises offers access to a white-labeled version of the

GoHighLevel CRM platform under our brand. Please note the following regarding this service:

-Third-Party Platform: While provided through OronaEnterprises, the core software, infrastructure, and servers are owned and operated by GoHighLevel.

-Limitation of Liability: OronaEnterprises is not liable for any disruptions, data issues, or technical problems that may occur within the GoHighLevel platform, including but not limited to:

-System outages or downtime

-Loss or corruption of data

-Security breaches or unauthorized data access

-Modifications to platform features or functionality

-Any other technical issues outside our control

-Support for Platform Issues: For issues tied directly to GoHighLevel's core functionality, clients may need to contact GoHighLevel support at www.gohighlevel.com.

-Data Processing: When using our white-labeled CRM services, your data may be processed under GoHighLevel’s privacy policy and terms of service, in addition to our own.

-Service Continuity: OronaEnterprises cannot guarantee the ongoing availability of GoHighLevel’s services or features, as such decisions are solely at the discretion of GoHighLevel.

OTHER LIMITED DISCLOSURES

OronaEnterprises may disclose your information in the following circumstances:

-When required by law, such as in response to a subpoena, court order, or other legal process

-When we believe in good faith that disclosure is necessary to protect our legal rights, your safety, the safety of others, to investigate potential fraud, or to respond to a valid government request

-To enforce our Terms of Service or other agreements

-In connection with a business transaction, such as a merger, acquisition, bankruptcy, or sale of assets, where your information may be transferred and governed by the privacy policy of the acquiring or successor entity

COOKIES

OronaEnterprises may use cookies to enhance your browsing experience and track user interactions on our website. Cookies are small data files that are stored on your device through your web browser (if enabled) and allow our website or service providers to recognize your browser, remember preferences, and gather information for performance and analytics purposes.

You have control over your cookie settings. Most browsers allow you to receive a warning when a cookie is being sent or to disable cookies altogether. These settings can typically be adjusted in your browser’s preferences menu (e.g., Chrome, Safari, Firefox, or Edge).

Please note that disabling cookies may impact the functionality of certain features on our website, and some services may not operate as intended.

THIRD PARTY INTEGRATIONS

GOOGLE

Google’s advertising standards are guided by its

Advertising Principles, which aim to ensure a safe and user-friendly experience.

OronaEnterprises has implemented the following Google advertising features:

-Remarketing with Google Ads

-Google Display Network Impression Reporting

-Demographics and Interests Reporting

Together with trusted third-party vendors like Google, we use both first-party cookies (e.g., Google Analytics) and third-party cookies (e.g., DoubleClick) to gather data on how users interact with ads and features across our website. This helps us better understand our audience and improve the relevance of our advertising efforts.

How to opt out of Google Analytics:

You can prevent your activity on our website from being tracked by Google Analytics by installing the

Google Analytics Opt-Out Browser Add-on. For more information on how Google collects and protects your data, please review their

FACEBOOK

Facebook’s advertising standards are governed by its

Advertising Principles, which are designed to create a safe and relevant experience for users.

OronaEnterprises has implemented the following Facebook advertising tools:

-Facebook Advertising Campaigns

-Retargeting using Facebook Ads

-Demographics and Interests-Based Reporting

Together with third-party vendors like Facebook, we use technologies such as first-party cookies (e.g., the Facebook Pixel) and other identifiers to collect data about user interactions with our ads and services on and off our website. This allows us to deliver more relevant advertising and improve campaign performance.

Opting out of Facebook interest-based ads:

You can manage your preferences or opt out of Facebook’s interest-based advertising by visiting:

https://www.facebook.com/help/568137493302217.

Learn more:

To understand how Facebook collects and uses your data, please review their full

Facebook Custom Audiences Opt-Out:

If you’d like to opt out of any current or future custom audience campaigns run by OronaEnterprises, please visit:

https://digitalvoltagemedia.com/optout.

(Note: Replace this URL with one specific to OronaEnterprises if applicable.)

GROUNDS FOR USING AND PROCESSING YOUR DATA

The information we collect and store is primarily used to provide you with access to our services and automation solutions. Additionally, OronaEnterprises may collect, use, and process your data based on the following legal and operational grounds:

LEGITIMATE BUSINESS INTERESTS

OronaEnterprises may use and process your information to support our legitimate business interests, which include—but are not limited to—communicating with you, enhancing our services and automation tools, improving the functionality of our website, and delivering the information or solutions you’ve requested.

PERFORMANCE OF A CONTRACT

OronaEnterprises may use and process your information as necessary to enter into an agreement with you and to fulfill our contractual obligations related to the services you’ve requested or purchased.

CONSENT

With your consent, OronaEnterprises may use your data or allow trusted third parties to use it for specific purposes. You may withdraw this consent at any time; however, doing so may limit your access to certain features of our website or services.

AS REQUIRED BY LAW

OronaEnterprises may also use or process your data when necessary to comply with applicable laws, regulations, or legal obligations.

INTERNATIONAL DATA

The OronaEnterprises website is hosted on servers located in the United States. As a result, if you are accessing our site from outside the U.S., please be aware that some of your personal data will be transferred to and stored on servers within the United States. We also work with third-party service providers and subcontractors—including payment processors—who operate within the U.S.

We take all reasonable steps to ensure that your data is securely handled during transfer and storage. This includes partnering with reputable hosting services and trusted third-party processors. By using our website and submitting your information, you consent to the transfer, processing, and storage of your data within the United States. Please note that U.S. data protection laws may differ from those in your country of residence and may be less stringent.

Please also note:

-We may transfer the data we collect to secure locations outside of our main office for processing or storage. This data may be handled by authorized staff or third-party service providers, such as those assisting with service delivery or order fulfillment. By providing your personal information, you agree to this handling.

-All data you submit is stored on secure servers. Sensitive data, such as payment information, is encrypted to protect its integrity and confidentiality.

-While we implement strong security measures, data transmission over the internet is not completely secure. Any information you transmit to us electronically is done at your own risk.

-If you use password-protected areas of our services, you are responsible for maintaining the confidentiality of your login credentials. OronaEnterprises is not liable for any unauthorized access resulting from your failure to protect your password.

DATA RETENTION

OronaEnterprises retains personal data for as long as necessary to support our legitimate business operations, fulfill our service commitments, or comply with legal obligations—or until you request that we delete your information. For instance, we may retain certain personal details indefinitely to maintain your account unless you actively request account deletion. Data collected for specific purposes—such as law enforcement requests or trend analysis—will be kept only as long as needed for that particular function. Once the data is no longer relevant or required, it will be permanently deleted.

For AI-processed data, including voice recordings and interaction logs:
-Voice recordings are generally stored for up to 90 days, unless a longer retention period is required for legal, operational, or quality-related purposes

-Conversation transcripts may be retained for up to 12 months to support improvements in our AI services

-Anonymized or aggregated data derived from AI interactions may be stored indefinitely to support analytics, system enhancements, or performance benchmarking

We will comply with your request to delete personal data, unless retention is required by law. Please note, however, that OronaEnterprises does not control the data retention policies of third parties. If your information has been shared with a third-party service provider, you will need to contact them directly to request deletion. Upon request, we can provide you with a list of third parties we’ve shared your data with.

Additionally, we may retain

non-personal usage data—such as analytics gathered through our systems or third-party tools—to help us evaluate website performance and user behavior. This data is typically retained for shorter periods unless it is necessary for security, functionality, or regulatory compliance.

SECURITY OF YOUR INFORMATION

OronaEnterprises takes all reasonable measures to safeguard your personal data and maintain the security of your information. We utilize trusted, secure online payment systems and follow industry-standard security practices to help protect your data from loss, misuse, or unauthorized access. However, no security system is infallible, and no method of transmitting data over the internet is entirely risk-free. As such, we cannot guarantee the absolute security of any information you choose to share with us online.

By agreeing to this Privacy Policy, you acknowledge that your personal data may be transmitted across the internet and accessible globally. While we strive to protect your information, we cannot control or prevent unauthorized use or misuse by others once data is publicly available or intercepted.

In the event of a security breach that may pose a significant risk to your personal data, we will notify you promptly and take appropriate action to address the issue.

SENSITIVE DATA

OronaEnterprises asks that you do not submit any sensitive personal information through public comments, email, or any other communication channels. This includes—but is not limited to—your Social Security number, medical or health-related data, genetic details, or information concerning your ethnicity, religious beliefs, or criminal background. If you choose to provide this type of information, you are voluntarily consenting to its collection, storage, and processing in accordance with this Privacy Policy.

SPECIAL NOTE ABOUT AI VOICE AND TEXT INTERACTIONS

Our AI systems are built to minimize and prevent the collection of sensitive personal information. However, if sensitive data is unintentionally shared during an interaction with our AI-powered tools:

-We will make every reasonable effort to delete such data upon detection

-Automated filters are in place to identify and remove sensitive information from AI training datasets

-Any human reviewers involved in quality assurance are strictly bound by confidentiality agreements

-You may request immediate deletion of any interaction that includes sensitive information by contacting us at [email protected]

SMS/TEXT MESSAGE PRIVACY

If you have opted in to receive SMS/text messages from OronaEnterprises, we are fully committed to safeguarding your privacy:

-No Data Sharing: Your opt-in data and consent information will never be shared with third parties, except with trusted aggregators and service providers required to deliver the SMS service.

-Marketing Restrictions: Your mobile number will not be shared with any outside parties or affiliates for marketing or promotional purposes.

-Limited Use: Your SMS opt-in data will be used strictly for the purposes you've agreed to—such as appointment confirmations, service notifications, receipts, customer support messages, and promotional content you've explicitly opted into.

-Opt-Out Control: You may unsubscribe from our text messages at any time by replying “STOP” to any message. Once we receive your request, we’ll promptly confirm your opt-out and discontinue SMS communications.

YOUR RIGHTS

As a user, you have specific rights regarding your personal data, which are outlined below. Please note that OronaEnterprises may charge a reasonable fee for certain requests related to your data. We also reserve the right to verify your identity before processing any request to ensure the security of your information. Additionally, your rights may be limited or restricted if they conflict with our legitimate business interests, legal obligations, or the broader public interest.

UPDATE ACCOUNT INFORMATION

You have the right to update or modify any personal information you’ve provided to us. To request an update or deletion of your data, please contact us at [email protected].

CONFIRM PERSONAL DATA AND ITS USE

You have the right to request confirmation of the personal data OronaEnterprises holds about you and the purposes for which it is used. You may also request to know whether your data has been shared with third-party processors and the reasons for such sharing. We will provide copies of your personal data upon request, unless doing so would compromise the rights or freedoms of others.

CHANGE CONSENT

You have the right to withdraw or modify your consent regarding how OronaEnterprises uses your personal information. In some cases, doing so may require you to delete your account, which could limit or restrict your access to certain features or services on our website.

REQUEST A COPY OF DATA

You have the right to request a digital copy of the personal data OronaEnterprises holds about you. Your first request will be fulfilled at no cost; any additional requests may be subject to a reasonable processing fee.

TRANSFER YOUR DATA

You have the right to request that OronaEnterprises compile and transfer your personal data to another data controller in a commonly used, machine-readable format—provided that fulfilling this request does not place an undue burden on our operations.

DELETE ALL DATA

You have the right to request that OronaEnterprises delete all personal data we hold about you, and we will comply without undue delay. However, certain exceptions may apply—such as when data retention is required by law, necessary to uphold the right to freedom of expression and information, needed to meet a legal obligation, or essential for the establishment or defense of legal claims. Please note that fulfilling this request may result in the closure of your account and may limit or prevent your access to our website and services.

AI-SPECIFIC RIGHTS

In addition to your general data rights, you have specific rights related to your interactions with OronaEnterprises’ AI technologies:

-Right to opt out of AI voice recording: You may choose at any time to opt out of having your voice recorded or processed by our AI voice agents.

-Right to access AI decisions: You may request details about any significant decisions made concerning you by our AI systems.

-Right to human review: If a decision has been made solely by automated processes and has legal or similarly significant effects, you may request that a human review the outcome.

-Right to AI data deletion: You may request that any voice recordings, transcripts, or related data collected during your interactions with our AI tools be deleted.

EMAILS AND COMMUNICATIONS

You may choose to opt out of receiving future email communications from OronaEnterprises by selecting the appropriate option during account registration or at the time of purchase. You can also update your communication preferences at any time by contacting us at [email protected].

PROCESSING

In certain situations, you may request that OronaEnterprises restrict the processing of your personal data—for example, if you dispute its accuracy or have objected to its use while we verify the basis for that objection. During any period of restricted processing, your data will still be stored but will not be shared with third-party processors without your explicit consent, unless required by law or necessary to protect your rights, the rights of others, or our company. You also have the right to opt out of data processing entirely; however, doing so may result in the termination of your account and the loss of access to some or all of our services.

COMPLAINTS

If you believe that OronaEnterprises has misused your personal data or violated your rights under this Privacy Policy or applicable laws, you have the right to file a complaint directly with us or with an appropriate regulatory authority or data protection agency.

CALIFORNIA PRIVACY RIGHTS

The State of California has implemented specific privacy regulations for its residents. In compliance with the

California Consumer Privacy Act of 2018 (CCPA), Cal. Civ. Code §§ 1798.100 et seq., OronaEnterprises honors the rights of California residents as of the law’s effective date, January 1, 2020.

As a California resident, you have the right to request—at no cost—the personal information OronaEnterprises has collected or stored about you or members of your household. To protect your privacy, we may require verification of your identity and proof of California residency when processing your request.

You may request access to, or deletion of, any personal data we have collected, which may include but is not limited to:

-Identifiable information such as your real name, aliases, mailing or physical address, IP address, email, account identifiers, or biometric data

-Commercial details including records of products or services purchased, considered, or interacted with, as well as browsing or transaction history

-Comments or messages submitted publicly or privately through our platforms

-Geolocation data associated with your device or interactions

-Professional or employment-related details you’ve provided

-Educational background information, if submitted

-Voice recordings and transcripts from any interactions with our AI systems

OronaEnterprises is committed to maintaining transparency and respecting your privacy rights under California law.

OronaEnterprises reserves the right to collect the categories of data listed above for California residents and their households, as permitted by law.

We do not sell your personal data. If our policies change in the future, California residents may email us at

[email protected]

to request an opt-out from any potential data sales.

California residents also have the right to request complete deletion of their account and any personal data we have collected and stored in connection with them.

We are committed to responding to any data access or deletion requests made under the CCPA within a reasonable timeframe during normal business hours, excluding holidays or any pre-scheduled business closures.

COPPA (CHILDREN ONLINE PRIVACY PROTECTION ACT)

The collection of personal information from children under the age of 13 is governed by the

Children’s Online Privacy Protection Act (COPPA), which places control in the hands of parents. The Federal Trade Commission (FTC) enforces the COPPA Rule, outlining the responsibilities of website and online service operators in protecting children's privacy and safety online.

OronaEnterprises does not knowingly collect personal information from children under 13 and does not target or market our services to individuals in this age group.

FAIR INFORMATION PRACTICES

The Fair Information Practice Principles are a foundational element of privacy laws in the United States and have influenced data protection standards worldwide. At OronaEnterprises, we recognize the importance of understanding and applying these principles to ensure compliance with laws designed to safeguard personal information.

In alignment with these principles, OronaEnterprises will take the following steps in the event of a data breach:

-We will notify affected users via email within 7 business days of becoming aware of the breach.

Additionally, we uphold the individual redress principle, which gives individuals the right to take legal action against data collectors and processors that violate applicable privacy laws. This includes the ability to seek enforcement through the courts or appropriate government agencies if non-compliance is suspected or confirmed.

CAN SPAM ACT

The CAN-SPAM Act is a U.S. law that governs commercial email communications. It sets clear requirements for commercial messages, grants recipients the right to opt out of future emails, and outlines strict penalties for violations.

OronaEnterprises collects your email address in order to:

-Send updates, respond to inquiries, and fulfill service-related requests.

To comply with the CAN-SPAM Act, we commit to the following:

-We do not use false or misleading subject lines or email addresses.

-We clearly identify marketing content as advertisements when applicable.

-We include our business's physical address in every email.

-We monitor any third-party email marketing services we may use for compliance.

-We honor all opt-out and unsubscribe requests promptly.

-We include an unsubscribe link at the bottom of every email.

If at any time you wish to stop receiving emails from OronaEnterprises, you can click the unsubscribe link in any message or contact us directly at [email protected], and we will promptly remove you from all future communications.

HIPAA PRIVACY POLICY

GENERAL HIPAA STATEMENT

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

OronaEnterprises provides electronic communication, automation, and AI-based technology services to and on behalf of healthcare providers who may interact with prospective or current patients. If you submit individually identifiable health information to OronaEnterprises—such as your name, contact information, or health-related concerns—it may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

By providing this information, you acknowledge that OronaEnterprises may collect and process PHI as part of our services on behalf of healthcare professionals.

In accordance with HIPAA, the HIPAA Privacy Rule, and the

Health Information Technology for Economic and Clinical Health Act of 2009 (HITECH), OronaEnterprises:

-Does not use or disclose PHI beyond what is expressly permitted by law or client agreement

-Does not sell, trade, or share PHI with outside parties for marketing or commercial purposes

-Stores PHI within secure networks accessible only by authorized personnel with appropriate credentials; all sensitive data is encrypted using SSL (Secure Socket Layer) technology

-Requires that any subcontractors or service providers who receive PHI from OronaEnterprises also agree to abide by the same confidentiality and data protection standards

-Limits the use or disclosure of PHI to the minimum amount necessary to fulfill its intended purpose on behalf of the healthcare provider

-Enforces strict access controls, encryption standards, and audit logging for any AI systems that may process or analyze PHI

If you have questions or would like more information about how OronaEnterprises handles Protected Health Information, please contact us at: [email protected]

AI ETHICS AND COMMITMENTS

At OronaEnterprises, as we continue to advance and integrate AI technologies into our services, we remain firmly committed to the following ethical principles:

-Transparency: We clearly communicate when and how AI is being used within our systems and client interactions.

-Human Oversight: All AI tools are subject to human monitoring and review to ensure responsible use and accuracy.

-Data Privacy: Personal data used in our AI operations is processed only with proper consent and safeguarded with strict privacy measures.

-Non-Discrimination: We routinely audit our AI models to identify and correct potential biases, promoting fairness and equitable treatment.

-Security: Strong security protocols are in place to protect any data processed by our AI systems.

-Accountability: OronaEnterprises accepts full responsibility for the performance, reliability, and integrity of our AI technologies.

We regularly evaluate our AI systems against these principles and adjust our practices as needed to maintain ethical and responsible AI use. Our ongoing development efforts include scheduled ethical reviews and impact assessments.